CX for Commerce

CX for Commerce

SAP provider for business

The CX Strategy Imperative

In today’s markets, customer demands can shift in a blink. The result can mean that a company who once understood their customers’ wants, could be quickly left in the dark. Crafting a meaningful CX Strategy offers key advantages that can help overcome these challenges, including:

  • Aligning sales & marketing teams in efforts to engage your customers
  • Establishing a platform for receiving direct customer feedback
  • Increasing speed to market when an opportunity is identified
  • Merging of processes and technology to drive the path for innovation
  • Creating flexibility to grow / shrink channel immersion
  • Supporting dynamic promotion models that are unique to customer / product mixes

How CX for Commerce Can Help

SAP’s Commerce Cloud solution focuses on enriching and personalizing the commerce experience.  The benefits run from supporting online business with robust commerce capabilities, to providing agility to compete with dominant forces in your industry.  With a 100% cloud-based solution, organizations can rely on accelerator-driven rapid onboarding, a self-service portal, upgrades and built-in best practices, and infrastructure scalability.

D+A Service Offerings at a Glance:

  • Digital transformation centered around SAP’s Commerce Cloud
  • Go-to-market strategies for B2B, B2C and B2B2C
  • Commerce strategy and support so that our customers can deliver personalized omnichannel experiences
  • Customer “journey mapping”, the outcome of which is an action plan to alleviate problem areas, and align customer needs to marketing strategies, experiences and technology

D+A Service Offerings at a Glance:

  • Digital transformation centered around SAP’s Commerce Cloud
  • Go-to-market strategies for B2B, B2C and B2B2C
  • Commerce strategy and support so that our customers can deliver personalized omnichannel experiences
  • Customer “journey mapping”, the outcome of which is an action plan to alleviate problem areas, and align customer needs to marketing strategies, experiences and technology
SAP implementations

Dickinson’s Proven Methodology

At Dickinson + Associates, continuously increasing the value that we offer to our customers is at the core of who we are. With digital transformation on the minds of most companies today, and the range of benefits offered by developing a cohesive CX strategy, we have expanded our broad services offering to include SAP’s CX Commerce Cloud solution.  With over a decade of cloud platform-based product development, we have come to rely on, and refine, our Agile delivery model to achieve our highest success rates.  And our approach to Commerce Cloud projects follows the same trusted Agile roadmap. Leaning on our experienced team of Project Managers, Product Owners, Technical Architects and Developers, the D+A methodology seamlessly merges the core tenants of strategy, business process and technology.

Have a Different Problem?

Try One of These Solutions:

Automate your processes with data-driven intelligence.
Plan for the future and adapt quickly using real-time data.
Improve scalability and accelerate app development.
Transform your digital presence and ignite innovation.
Personalize SAP solutions to solve your unique challenges.
Gain visibility and control over warehouse operations.

Have a Different Problem?

Try One of These Solutions:

Automate your processes with data-driven intelligence.
Plan for the future and adapt quickly using real-time data.
Improve scalability and accelerate app development.
Transform your digital presence and ignite innovation.
Personalize SAP solutions to solve your unique challenges.
Gain visibility and control over warehouse operations.
SAP provider for business