Consumer Products / Retail

ISSUES FACING BOTH THE CONSUMER PRODUCTS AND RETAIL INDUSTRY IN TODAY’S ECONOMY

In today’s economy, both consumer product and retail companies operate in a fiercely competitive marketplace where change is the only constant. Companies in both industries face common and some unique challenges and must adapt to demands driven by market conditions, consumer preferences, cost pressures, and seasonal trends, just to name a few.

Consumer Product Companies must increase collaboration between retailers, suppliers and partners by linking all the relevant systems, processes, functions, people and data rapidly and cost-effectively. Increased collaboration between retailers, suppliers and partners requires reorganization of business processes, systems and organizations.

Retailers must effectively manage branding, adapt to constantly evolving consumer demand for new products, and maintain active tracking and supply chain visibility of products from storage to the store. In addition, they must address regulatory and financial reforms that impact reporting, audit, and compliance. E-commerce / dot.com business adds yet another layer of operational, marketing, and customer service challenges.

HOW SAP SOFTWARE HELPS BOTH INDUSTRIES

SAP for Consumer Products enables high performance through integrated sales and marketing, manufacturing planning and execution, order-to-cash management, batch tracking, environmental compliance, global data synchronization, and master data management. This is built on a platform of cutting edge SAP NetWeaver technology and provides easy-to-use reporting from Business Objects. The solution supports the following critical business functions:

• Sales and service - sales execution and customer service
• Supply chain management - integrated sourcing and planning
• Manufacturing - operational efficiencies and product traceability
• Product innovation - innovation and new product development
• Marketing - brand management
• Financial performance management - analytics and reporting
• Workface management - workforce scheduling

SAP Retail offers an industry solution tailored to meet retail industry specific requirements across the entire value chain. With focus on suppliers, manufacturers, wholesalers, retailers, and the end consumer, SAP Retail delivers several benefits including optimizing labor costs, increasing margins and profitability, increased sales, and better product delivery through a common view of customer demand. SAP Retail functionality and tools include:

• Shopper insight analysis - understanding unified shopper demand
• Merchandise life-cycle management
  • Strategic planning
  • Promotion planning - robust what-if functionality
  • Life-cycle planning - price optimization function to help calculate profitability
  • Markdown planning - sales analysis
• Supply chain management - F&R, SCM, and EWM
• Shopper experience management
  • SAP POSDM
  • Catalog and E-Commerce Management
  • Call Center Management
  • Customer Loyalty Management - shopper habits

WHY DICKINSON + ASSOCIATES

The Dickinson + Associates consumer products and retail group delivers management consulting and information technology services to help companies deliver higher quality, innovative products at the lowest cost while providing better management visibility to critical information. Our consultants have business acumen coupled with SAP expertise that provides an understanding of the consumer products industry. Whether food and beverage, apparel, retail, consumer durables, or home care products, Dickinson + Associates can tailor an SAP solution to a client’s specialized needs and requirements.

Representative companies our consultants have served: